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Track Order

Packaging & Delivery

FAQ Services

Returns Policy

Find Us

Book a Meeting:
Mandlazini Agri village Suburb: Empangeni City: Richards Bay Code :3900

Support

Call: +27 84 576 3925
Email: gmembers100@gmail.com

Working hours

Mon – Fri: 08:30 – 20:00
Sat & Sun: 09:30 – 21:30

Have Any Questions?

Feel free to contact us by filling the form or through whatsapp by clicking the whatsapp icon in the bottom right corner

Frequently Asked Questions

What is the return and refund policy?

At We Love Art, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewelry, we offer a hassle-free return and refund policy. You can return your item within 30 days of purchase for a full refund or exchange, provided the jewelry is in its original condition and packaging. To initiate a return, please contact our customer service team, and they will guide you through the process. Please note that return shipping costs are the responsibility of the buyer unless the item was received damaged or incorrect.

How long will shipping take, and what are the shipping costs?

We offer various shipping options to suit your needs. Standard shipping typically takes 5-7 business days, and express shipping options are available for an additional fee, delivering your jewelry in 2-3 business days. Shipping costs vary based on your location and the shipping method chosen, and you can see the exact cost at checkout. We also offer free standard shipping on orders over a certain amount. For international orders, delivery times and costs may vary depending on the destination country.

Is my payment information secure?

Absolutely. At WeLove Art, your security is our top priority. We use advanced encryption technology and secure payment gateways to ensure that your payment information is protected. Our website is PCI-DSS compliant, meaning we adhere to the highest standards of security to safeguard your data. You can shop with confidence knowing that your personal and payment information is safe with us. If you have any concerns or questions about our security measures, please do not hesitate to contact our customer service team.

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Track Order

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Have Questions?

Email us or whatsapp us. You can also checkout our contact page and see our frequently asked questions.